Never met Frey, but we sold Don Henley several SUVs---you could not have met a nicer person. When I was the GMC Truck manager for Sewell in Dallas, we sold cars and trucks to lots of "PERSONALITIES" they weren't all that way---but most were. The main reason we sold so many---we insisted that our employees not even recognize them unless they brought it up. That included going over and introducing yourself not permitted, unless you were need as part of the deal, saw many that I would have loved to met, but wasn't needed. We shipped cars from Dallas to lots of places including overseas-- just because the were just a regular Joe buying a truck where ever they need it. Did get to meet several after the fact when they came up to me as Manager and thanked me for the nice quite low key way they were able to handle business.