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Author Topic: Bob Stroud is BACK AT The HELM at Stroud Safety  (Read 4656 times)

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Offline Joe Timney

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Bob Stroud is BACK AT The HELM at Stroud Safety
« on: July 05, 2011, 01:50:19 PM »
Just got off the phone with Bob Stroud...he's back! He has taken over the company again. He is digging his way out of the damage the former owner caused. He asks a few weeks to get things back in shape.


I am a happy camper!!!
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Joe Timney
Retired President of ECTA
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Offline Glen

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Re: Bob Stroud is BACK AT The HELM at Stroud Safety
« Reply #1 on: July 05, 2011, 02:56:10 PM »
Good news, glad he is back.
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Glen
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Offline SPARKY

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Re: Bob Stroud is BACK AT The HELM at Stroud Safety
« Reply #2 on: July 05, 2011, 10:07:41 PM »
Orders to follow!!
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Miss LIBERTY,  changing T.K.I.  to noise, dust, rust, BLUE HATS & hopefully not scrap!!

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Offline manta22

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Re: Bob Stroud is BACK AT The HELM at Stroud Safety
« Reply #3 on: July 05, 2011, 11:04:34 PM »
This is welcome news indeed!

Regards, Neil   Tucson, AZ
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Regards, Neil  Tucson, AZ

Offline redcatch

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Re: Bob Stroud is BACK AT The HELM at Stroud Safety
« Reply #4 on: July 06, 2011, 06:01:20 PM »
This is a good thing. Because him being gone sucked
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Offline Saltfever

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Re: Bob Stroud is BACK AT The HELM at Stroud Safety
« Reply #5 on: July 06, 2011, 06:34:17 PM »
Quote from: redcatch on July 06, 2011, 06:01:20 PM
This is a good thing. Because him being gone sucked

Whoa . . that is good news! I thought he was "consulting" back to the company for a while but the arrangement didn't work out well. He was the only one that actually knew anything and there was a extremely long lead time if you called the company with a question. Sometimes there was no company follow-up at all. With Bob back that situtation should change for the better.
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Offline Milwaukee Midget

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Re: Bob Stroud is BACK AT The HELM at Stroud Safety
« Reply #6 on: August 22, 2011, 11:59:40 PM »
Quote from: SPARKY on July 05, 2011, 10:07:41 PM
Orders to follow!!

Just ordered my net from Stroud before I left for Speedweek.
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"Problems are almost always a sign of progress."  Harold Bettes
Well, I guess we're making a LOT of progress . . .  :roll:

Offline Kix

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Re: Bob Stroud is BACK AT The HELM at Stroud Safety
« Reply #7 on: August 23, 2011, 01:39:54 PM »
glad to hear that!!!  Three times to get a window net right was ridiculous!
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Offline 38flattie

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Re: Bob Stroud is BACK AT The HELM at Stroud Safety
« Reply #8 on: August 23, 2011, 02:03:46 PM »
We ordered our door net from Bob, and sent a pattern. For some reason, the net showed up 10" short. By the time we tried to put it on, we only had a couple of days until we were leaving for the salt!

No problem for Bob. He had us send the net back, along with the pattern. He made a new one, and over-nighted it to the hotel in Wendover. When we arrived at the hotel, the net was there!

I don't think you can beat that for customer service. I'm not sure what happened on the mix up with the original net, and I don't really care. The fact that Bob made it right, and got it to us in time, says a lot about the man! :cheers:
« Last Edit: August 23, 2011, 02:26:14 PM by 38flattie »
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